Terms & Conditions

Terms & Conditions

www.24optical.com , website is owned by DAS OPTICAL having its registered at BAZAR ROAD,POST-NABADWIP,DIST-NADIA,WEST BENGAL,PIN-741302.

The products from DAS OPTICAL from 24optical.com, you are deemed to have accepted the terms and conditions listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms and conditions till the time you access this website.

DAS OPTICAL reserves the right to change these terms and conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. All rights including copyright, in this website are owned by DAS OPTICAL. Any use of this website or its contents, including copying or storing it in whole or part without the permission of DAS OPTICAL is prohibited.

Your Account

You agree that any use on the site is at your own risk and 24optical.com is not responsible for it. you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Products sold on 24optical.com are not for people below aged 18, however any products available for children below age 18, can be bought by adults.

If you have any queries about these terms and conditions or any complaints or suggestions regarding our website, please feel free to write to sales@24optical.com or call us on our 022-25967575 (Timings: 10.00 A.M – 7.00 P.M Indian Standard Time)

Pricing and Payment

Prices throughout this website,24optical.com are quoted in Indian Rupees (INR) for Indian customer’s.Prices include VAT (Value Added Tax)/CST, packing & shipping charges. Gift packing costs will be charged over and above the total price of the order.
All products and the information displayed on 24optical.com constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed herein. 24optical.com reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon the dispatch of the product(s) ordered. Dispatch of product(s) ordered, may or may not happen at the same time. In such a scenario, that portion of the order which has been dispatched will be deemed to have been accepted by 24optical.com and the balance would continue to be an offer to us and we reserve the right to either accept or reject the balance offer.

No act or omission of DAS OPTICAL prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer. If you have provided us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and confirm dispatch and therefore, acceptance of the order thereafter.

We have made every effort to display the colours and sizes of our products that appear on our website as accurately as possible. However, as the actual colours you see will depend on your monitor. We cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery. Packaging of the product may vary from that displayed on the website.

Delivery Time

A tentative delivery time will be given along with the formal order confirmation email. The exact delivery date shall be provided as soon as your order is ready for dispatch.

Your Obligations

You have to provide true, accurate, current and complete information about yourself while registration on 24optical.com.

To maintain and promptly update registration data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete or not current or if DAS OPTICAL has reasonable grounds to suspect that such information is untrue, inaccurate, incomplete, not current or not in accordance with this user agreement, we have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the website.

In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information), any extra cost incurred by DAS OPTICAL for re-delivery shall be claimed from you and you will bear such expenses.

You will provide authentic and true information in all instances where such information is requested of you. DAS OPTICAL reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation, your details are found to be untrue (partly or wholly), DAS OPTICAL has the right in its sole discretion to reject the registration and debar you from using the services of 24optical.com and or other affiliated websites without prior intimation whatsoever.

The address at which delivery of the product(s), ordered by you, is to be made is correct and proper in all aspects.

Before placing an order you shall check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale and invitation to offer included in the item’s description.


DAS OPTICAL reserves the right, at its sole discretion, to limit the quantity/ value of the items purchased by you and such restrictions may be applicable to orders placed by the same account, the same credit/debit card and also to orders that use the same billing and/ or shipping address. 24optical.com will provide notification to the customer should such limits be applied. DAS OPTICAL reserves the right at its sole discretion to prohibit sales to anyone as it may deem fit.

Site Security

You are prohibited from violating or attempting to violate the security of this website, including, without limitation:

• Accessing data not intended for you or logging onto a server or an account which you are not authorized to access

• Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization

• Attempting to interfere with service to any other user, host or network , including , without limitation via means of submitting a virus to the site, overloading, “flooding”, spamming , “mail-bombing” or “crashing”

• Sending unsolicited email, including promotions and/ or advertising of products or services.

• Forging any TCP / IP packet header or any part of the header information in any email or newsgroup, posting violations of system or network security may result in civil or criminal liability. DAS OPTICALS will investigate occurrences that may involve such violations and may involve, and cooperate with law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this site or any activity being conducted on this site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including, without limitation, browsers, spiders, robots, avatars or intelligent agents) to navigate or search this site other than the search engine and search agents available on this site and other than generally available third party web browsers (e.g. Microsoft Explorer, Google Chrome, Mozilla Firefox)

Cancellation Policy

There may be certain orders that we are unable to accept and are constrained to cancel. We reserve the right at our sole discretion to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. 24optical.com may also require additional information or verification before accepting any order. We will inform you if the entire order or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit / debit card has been charged, the required amount will be deposited into your account or payment will be made via cheque.


Guarantee & Warranty :

Our business thrives on good reputation. We know how important it is that every customer be happy with their purchase every time they visit our online boutique. We guarantee 100% Customer Satisfaction on every purchase.


Return and Exchange Policy

DAS OPTICAL is committed to ensuring full customer satisfaction with respect to the products available on our website, security & customer assistance. However, if you are not happy with the product, you can choose to return the order.

24optical.com reserve the right to not allow the exchange of products due to the differential that may arise, as no two products will be exactly the same weight & hence price.

However, if you choose to cancel the order(before shipment) or return the product because of receiving it in damaged condition, the refund will be made directly to your account or issued by your account or payment will be made via cheque.


All reviews, comments, feedback, postcards, suggestions, ideas and other submissions disclosed, submitted or offered in connection with your use of this website will be and remain the property of 24optical.com Such disclosure, submission or offer of any comments shall constitute an assignment to 24optical.com of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the comments.

Pricing/Typographical error

Pricing on the product is as it shows, however due to any technical issue, typographical error or product information received from our suppliers’ prices of the product may vary. 24 optical.com will try to be accurate, however if you come across any difference in pricing on the 24optical.com Website pre and post orders, we request you to contact us within 72 (Seventy Two) hours of placing your order. 24optical.com shall then refund the difference amount within 10-15 business days of intimation. The mode of refund will be the same as at the time of placing the order. refunds will be done your account or issued by cheque.
If 24optical.com comes across any such difference in pricing, it has all the rights to rectify the same or cancel the order.


24optical.com reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this website.

Access to this website does not authorize anyone to use any name, logo or mark in any manner.

All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this website.


This user agreement is effective unless and until terminated by either you or 24optical.com. You may terminate this user agreement at any time by informing us in writing through Indian postal services by registered/ speed post that you no longer wish to be associated with this website, provided that you discontinue any further use of this website.

24optical.com may terminate this user agreement at any time and may do so immediately without notice, and accordingly deny you access to this website. Such termination will be without any liability to 24optical.com Upon any termination of the user agreement by either you or 24optical.com, you must promptly destroy all materials downloaded or otherwise obtained from this website, as well as all copies of such materials, whether made under the user agreement or otherwise.
24optical.com’s right to any comments shall survive any termination of this user agreement. Any such termination of this user agreement shall not cancel your obligation to pay for the product(s) already ordered from the website or affect any liability against you that may have arisen under the user agreement.

Modification of Terms and Conditions

24optical.com reserves the right at any time to modify the terms and conditions of this user agreement without any prior notification to you. Subsequent to any such modification of the user agreement, we will inform you of the modifications in the user agreement through e-mail at the address provided by you while registration on 24optical.com. You can access the latest version of the user agreement at any given time on 24optical.com.You should regularly view the user agreement on 24optical.com.In the event the modified user agreement is not acceptable to you, you undertake to discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed and accepted to the modified terms and conditions and you undertake to abide by the modified terms and conditions and you undertake to abide by the modified user agreement.

Our Contact

Please send any questions or comments (including all inquiries unrelated to copyright infringement) regarding this site to


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